Refund Policy for AP Harita Hotel Srisailam

Effective Date: May 18, 2026

At AP Harita Hotel Srisailam, we strive to provide a smooth and transparent booking experience for all guests. This Refund Policy outlines the terms related to booking cancellations, refunds, and payment adjustments.

By making a reservation through our website or hotel booking channels, guests agree to the terms mentioned below.

1. Booking Confirmation

Reservations are considered confirmed only after:

  • Successful payment confirmation (if applicable)
  • Receipt of official booking confirmation from AP Harita Hotel Srisailam

Guests are advised to verify booking details carefully before confirming reservations.

2. Cancellation Policy

Refund eligibility depends on:

  • Type of booking
  • Cancellation timing
  • Seasonal or special promotional offers
  • Advance payment terms

The hotel reserves the right to apply cancellation charges where applicable.

3. Refund Eligibility

Refunds may be considered in the following situations:

  • Eligible booking cancellations within the permitted cancellation period
  • Duplicate payments
  • Failed transactions where payment was deducted but booking was not confirmed
  • Exceptional circumstances approved by hotel management

4. Non-Refundable Situations

Refunds may not be applicable for:

  • Last-minute cancellations
  • No-show bookings
  • Early check-out after check-in
  • Special discounted or promotional bookings marked as non-refundable
  • Violations of hotel policies or guest misconduct

5. Refund Processing Time

Approved refunds are generally processed within:

  • 7 to 14 business days

Actual credit timelines may vary depending on:

  • Bank processing
  • Payment gateway providers
  • Card issuer policies

6. Payment Gateway & Banking Delays

AP Harita Hotel Srisailam is not responsible for delays caused by:

  • Banks
  • UPI services
  • Credit/debit card networks
  • Third-party payment gateways

Guests are advised to contact their respective payment provider for transaction-related concerns.

7. Modification of Reservations

Reservation modification requests such as:

  • Date changes
  • Room upgrades
  • Guest detail corrections

are subject to room availability and hotel approval.

Additional charges may apply depending on revised booking requirements.

8. Force Majeure

Refunds or compensation may not be guaranteed in situations beyond reasonable control, including:

  • Natural disasters
  • Government restrictions
  • Weather conditions
  • Technical outages
  • Public emergencies

The hotel management reserves the right to make final decisions in such cases.

9. Refund Method

Approved refunds will generally be processed using the original payment method used during booking.

Cash refunds may not be available for online transactions.

10. Contact for Refund Assistance

For cancellation or refund-related support, guests may contact:

AP Harita Hotel Srisailam

📍 Srisailam, Andhra Pradesh, India
📞 +91 98765 43210
✉️ info@apharita.com

11. Policy Updates

AP Harita Hotel Srisailam reserves the right to update or modify this Refund Policy at any time without prior notice.

Guests are encouraged to review this page periodically for updated information.

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